About Webmail...
Not much to tell you, really. If you want access to your e-mail whilst away from your regular computer, this is the place to begin (though it's probably best to start with the spam checker first). Just click on the image above...
About DSPAM...
DSPAM is an intelligent, adaptive spam filter — it learns what is and what isn't spam based on the information that you feed it. The more that you feed it, the more accurate it becomes. If you feed it the right information, it will come close to 95% accurate (it will never be 100%), and quarantine the vast bulk of your spam.
So how do you work with DSPAM? Simple, really — click on the DSPAM logo above, and after entering your special password to gain access to your mail account, visit the 'Quarantine' panel to find out what has been identified as spam (if it is empty, move to 'History'). If the messages in 'Quarantine' are indeed spam, delete them (careful — this can't be reversed!) and move to the 'History' tab. If there are messages incorrectly identified as spam, check the checkbox alongside, and choose 'Deliver Checked'. It will learn from this. If you ignore quarantine for a long time, you'll receive a message warning you to check your DSPAM.
In the 'History' tab, all of the messages for your inbox will be listed, and an assessment made of each message. Messages identified as spam can be retrained as 'Innocent' mail — if you only see one or two that are mis-identified, click the 'As Innocent' link for that message. If you wish to tackle more than a handful, use the checkboxes, and then choose the 'Retrain Checked' button to move all of the selected messages at once. It is possible to undo any of the choices here.
Messages marked as 'whitelisted' are messages that are from frequent contacts, and which you've identified as 'Innocent'.
What's the serial number at the bottom of my e-mails? This is used by DSPAM to identify uniquely each message as it passes through the system. Because mail clients can mangle parts of a message, this is inserted so that DSPAM can properly identify the message, and not get confused. It does no harm to remove it when you reply to incoming e-mails. |